Process based organization

TAURON Capital Group’s organization, that implements the Group’s business model described in section ’TAURON Group’s Business and Operational Model’, should be viewed according to three aspects:

  • process (business) related aspect – based on the process structure that clearly defines responsibilities and how processes are implemented. The advantages stemming from the way key business processes are conducted build value and impact the competitive position of TAURON Group,
  • line of business related aspect – associated with the profile of the operations conducted and the place within the Group’s value chain,
  • equity related aspect – the structure of the formal and legal domination of the Group’s subsidiaries.

The regulations implemented in 2018, along with the Business Model, introduced management by processes within TAURON Group. In 2022, as part of the update of the Business and Operational Model, the functions and tasks performed as part of process management were reviewed and updates were introduced with respect to:

  • the Model covering all of TAURON Group’s subsidiaries – in order to standardize TAURON Group’s management principles with respect to all of its entities,
  • assigning TAURON Group’s new subsidiaries to the Lines of Business,

  • IT/OT systems, in order to ensure a consistent approach to the IT/OT systems management across TAURON Group,
  • division of competences with respect to the acquisition of the RES projects.

The process documentation describes the division of competences and recurring actions performed, operational processes, including the descriptions of exchanged products and services. Processes are the superior organization in relation to the organizational structure of the individual subsidiaries and run horizontally across entire TAURON Group.

Based on the main products, TAURON Capital Group’s processes were divided into three groups: management, operational and support processes. The chart presented in Figure no. 18 shows mega-processes identified at TAURON Group (the highest process level).

TAURON Capital Group’s mega-processes in 2022

The owners of the mega-processes (the highest process level) are the designated directors at TAURON Polska Energia. The process documentation (maps, diagrams and process sheets) defines and describes the decision making powers (competences) and actions to be undertaken by the individual organizational units within TAURON Capital Group’s various subsidiaries. The owners of the mega-processes decompose these into lower level processes and appoint their owners. Each process has its owner and process metrics defined by the higher level process owner. The process documentation defines the course of action (interdependencies) and decision making competences (powers) for the recurring activities.

The goal of the process based management model implemented is to benefit from the operating synergies among TAURON Group’s various subsidiaries, share knowledge and use the best practices, standardize and automate processes, and also to ensure consistency of actions taken within TAURON Capital Group’s subsidiaries to support the implementation of the Strategy.

The essence of the management by processes lies in a continuous search for and implementation of efficiencies along with a clear and transparent division of competences and responsibilities. Processes are subject to assessment and are modified accordingly to improve their efficiencies. The process documentation is published in the intranet and is available to all employees of the Group. The competences and process interdependencies described in the process documentation supplement the competences stemming from the organizational structure of the individual subsidiaries and support the operations of the Group’s subsidiaries as a single entity.

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